Service

General Parcel & ARC Priority

General Parcel forms the core of ARC's business and involves pan Indian movement of consignments of varying size and weight across the country on a Less than Truck Load (LTL) godown to godown Basis. The Company also provides the option of door collection and door delivery to the customers at a cost. The Priority Cargo business involves door-to-door delivery. ARC offers its goods transportation services across 22 States and, 4 Union Territories covering all major cities and towns in India. ARC has its exclusive offices across 553 towns and cities in India. Operations in this division are conducted through a network of 875 branches and franchisees. We differentiate ourselves from other service providers through our wide service network, as well as our ability to provide door-to-door services through company-owned vehicles. We provide our customers with billing, collection, load tracking, pick-up and delivery services. Operating through owned vehicles enables safest possible movement for consignments with lowest incidences of theft, pilferage, damage, etc.

Surface transportation for best last mile connectivity Onspanne track & trace facispanty Dedicated company owned vehicles 24x7x365 days operations Consignment size ranging from 1 kg to 40 tons.
Door pick-up and door despanvery facispanty Dedicated customer care window On-time despanvery Extensive nation-wide network Best in class service record

Courier Service Business

We offer Courier services for time sensitive documents and packages. Presently, our Courier offering is available within the State of Uttar Pradesh. Our Courier business is operated in 109 towns and cities. Apart from catering to walk-in customers, we also pick up commercial documents and packages directly from customers and deliver these to their assigned destination in a time-bound manner on a door-to-door basis. In compliance with Indian laws, we do not provide service in relation to mail and letters. Our service offering in this vertical includes: time-certain deliveries of documents and packages and local ground transport for hand-deliveries.

Door to Door time bound service Multi-Modal Connectivity Time bound Despanveries Special Service to and from Remote locations
Topay / COD Facispanties on Despanvery Return / Reverse pick-Ups Late Pick-ups and Early Connections Cash management and L.C. Service for Bank

Full Truckload Services (FTL)

We provide FTL service to our customers by leveraging our broad base of select branches as well as through our network of independent brokerage agents. We provide door-to door FTL service to our customers, in which the goods are loaded on to our vehicle at the premises of the customer and then delivered to the specified destination. This service is typically used by manufacturers that have large quantities of goods to be transported and is offered at a pre-determined price. In general, we provide FTL services to optimize capacity utilization of our vehicles or to those customers who offer attractive margins. We maintain our network of independent brokerage agents that have partnered with us for a number of years. Brokerage agents complement our network of our branches by widening access to customers requiring such FTL service.


Other Capabilities

Within the goods transport domain, ARC also has capabilities for the transportation of vehicles (cars) and liquid transportation. ARC owns a fleet of 101 car carrying vehicles and is a vendor of choice to reputed clientele such as Maruti, Nissan, Hyundai, Toyota, etc. The Company also operates 17 tankers for transportation of liquids and chemicals. These are presently being used for transportation of fuel, molasses and the like. Based on specific client request, ARC also undertakes the movement of specialized cargo such as delicate testing equipments, high voltage testing equipments, high voltage control panels, high voltage circuit breakers, automobile chassis frames, extra wide cabins, glass, high capacity transformers, etc..